Job Description:
The Medical Specialties Senior Medical Director works collaboratively in a dyad or triad leadership structure to define, establish, and oversee the work of the Medical Specialties Clinical Program, working collaboratively with all disciplines including community-based care, specialty-based care, clinical programs, shared clinical services, and the clinically integrated network. Provides leadership, oversight, and support for the development of a culture of high reliability and the measurement of care, identifying opportunities, building relationships, and executing on strategies to drive the performance and measured improvement of the clinical program.
Scope
The Medical Specialties Senior Medical Director is a system-wide leadership role reporting to the Associate Chief Medical Officer of Community-based Care the with accountability for the Medical Specialties Clinical Program. The position operates in a dyad or triad leadership structure with key organizational relationships across Intermountain Healthcare with a specific focus on leading the performance, continuous improvement, and strategic direction of the clinical program.
Job Essentials
1. Leads Physician and Advanced Practice Clinician collaborations and defines and establishes care models that best meet patient needs and our system fundamentals (quality, safety, patient experience, access, stewardship, engaged caregivers, and smart growth).
2. Leads the process, with clinical program directors, to identify where and how care should be provided across the Intermountain system.
3. Ensures that evidence-based clinical care standards are established and effectively implemented across Intermountain for appropriate caregivers.
4. Establishes referral standards and compacts between primary and specialty care to ensure consistent, high-quality, coordinated, and efficient care.
5. Leads development of care processes to support value and risk-based payment models, including the use of virtual consults and visits.
6. Establishes professional standards for physicians within the clinical program structure in collaboration with the community and specialty Associate Chief Medical Officers.
7. Ensures physician alignment for the clinical program across the Intermountain system.
8. Collaborates with Medical Group clinics to ensure effective performance of and satisfaction with services provided.
9. Participates in the mapping of the patient care journey from community care settings through episodic care settings, collaborating effectively at all vertical intersections.
10. Supports and drives results for key quality, experience, cost, and utilization metrics from Community-based care, Specialty-based care, and the Office of Patient Experience.
11. Supports and drives results for the Fundamentals of Care for Intermountain with concern for reducing the cost of care/per member per month (pmpm) costs, with focus on improving the affordability of healthcare.
12. Effectively communicates to boards, colleagues, community, and other health systems the work and successes of the clinical program.
13. Provides specialty care with 'One Intermountain' credentialing criteria for specialty providers within the clinical program, where appropriate.
14. Leads the physician recruitment process for the system for specialists within the clinical program, including, leading the development of the annual physician recruitment plan for the clinical program in collaboration with the clinical program planners and the Medical Group planner, involving all key stakeholders in the process, and ensuring access to information in a timely, efficient way, with appropriate coordination, documentation, and use of digital tools and technology.
15. Effectively addresses performance concerns for providers, including peer review for cases within the clinical program, in collaboration with the appropriate Community and Specialty Care Associate Chief Medical Officers.
16. Supports appropriate research endeavors within the clinical program by working collaboratively with the office of research.
17. Participates in the annual strategic planning process for the clinical program, ensuring that annual goals and key performance metrics are established. Ensures goals are achieved and maintains goals set by the organization.
18. Evaluates annual performance for physician leaders within the clinical program system structure.
19. Develops and implements strategy for research in alignment with the office of research.
20. Develops and implements strategy for education.
21. Assists in upholding the shared commitments throughout the clinical program.
22. This physician is the model clinical leader for the Clinical Program for the model healthcare system as evidenced by:
Professional dress and presentations
Professional proposals and business plans
Integrity, passion, and energy for the clinical program work and a champion of Intermountain's mission, vision, and values
Effective implementation of Intermountain's operating model
Minimum Qualifications
M.D. or D.O. Education must be obtained through an ACGME or AOA accredited institution and will be verified.
ABMS or equivalent AOA Board Certification.
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Active Utah Medical Licensure, or in process of obtaining licensure, is required.
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Basic Life Support Certification (BLS) for healthcare providers.
Three years of clinical experience in an applicable medical subspecialty practice setting.
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Three years of experience leading successful improvement in clinical settings.
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Experience with change management with the ability to provide leadership in the adaptation and implementation of new processes or technology that enhance safety.
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Effective verbal, written, and interpersonal communication skills.
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Three years of progressive healthcare leadership experience.
Preferred Qualifications
Master's degree in Business, Healthcare Administration, Public Health or other business-related field.
Trained in improvement science (i.e., Six Sigma, Lean, Project management, Advanced Training Program).
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Experience working in a complex health system (hospitals, ambulatory clinics, post-acute care, etc.).
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Demonstrated leadership of clinicians.
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Certified in healthcare communication, coaching, or an equivalent experience with external entities that drive and support Experience of Care approaches and standards, including government agencies, academic institutions, universities and related organizations of higher education, and other public institutions.
Physical Requirements:
Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
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Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.
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See and read computer monitors and documents.
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Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.